Frequently Asked Questions

Everything you need to know about shopping with Doc’s Boutique.

About Doc’s Boutique

What is Doc’s Boutique?

Doc’s Boutique is an independently operated apparel and merchandise brand created for the Marching “100” community. The Boutique provides ready-to-wear apparel and merchandise that reflects the shared experiences, traditions, culture, and pride of being in that number.

Who operates Doc’s Boutique?

Doc’s Boutique is operated by Marching “100” alumni, with retail production and fulfillment handled through TShirt Envy in Tallahassee, Florida.

Is Doc’s Boutique affiliated with Florida A&M University or the Marching “100”?

Doc’s Boutique is independently operated and is not currently affiliated with Florida A&M University or the Marching “100”.

What is the mission of Doc’s Boutique?

Doc’s Boutique exists to give the Marching “100” community a dedicated source for thoughtfully designed, consistently produced apparel that reflects the experiences, traditions, and culture of the Hundred.

Our goal is to make quality Marching “100” apparel easier to access, maintain greater consistency in how the brand and its culture are represented, and create designs rooted in experiences members recognize and cherish.

Beyond apparel, Doc’s Boutique is designed to keep more of the value created by the Marching “100” community within that community by supporting scholarships and other initiatives that give back.

Who is Doc’s Boutique for?

Doc’s Boutique is for Marching “100” members, alumni, families, fans, and community supporters. Some merchandise is available to everyone, while member-exclusive products may require verification before purchase.

Where are Doc’s Boutique products produced?

Doc’s Boutique retail merchandise is produced and fulfilled in Tallahassee, Florida through TShirt Envy.

How does Doc’s Boutique give back to the Marching “100” community?

Doc’s Boutique gives back through the AJM Golden Cymbal Scholarship and by providing ready-to-wear apparel that reflects the shared experiences, traditions, and pride of the Marching “100” community.

Can I donate directly to the AJM Golden Cymbal Scholarship?

Yes. Direct contributions to the AJM Golden Cymbal Scholarship will be accepted through the scholarship’s designated donation channel. A direct donation link will be added once the donation process through the Marching “100” Alumni Band Association is finalized.

M100 Merchandise & Access

Why do some products require verification?

Certain Doc’s Boutique merchandise is designed exclusively for current and former members of the Marching “100”.

Eligible customers must complete member verification before purchasing restricted merchandise. This helps ensure member-exclusive products remain within the community they were designed to represent.

Who is eligible for member-exclusive merchandise?

Verified current and former members of the Marching “100” are eligible to purchase member-exclusive merchandise.

Additional eligibility requirements may apply to certain specialized collections or products.

I’m a parent, relative, friend, or supporter of a Marching “100” member. Can I shop Doc’s Boutique?

Absolutely. Doc’s Boutique includes merchandise intended for parents, relatives, supporters, and fans that does not require Marching “100” member verification.

Member-exclusive products, however, are reserved for verified current and former members and cannot be accessed solely through a relationship to a member.

Ordering & Fulfillment

How does ordering work?

Doc’s Boutique operates on a weekly order cycle. Orders placed Sunday through Saturday are grouped for fulfillment after the order window closes Saturday night.

Once the weekly batch enters production, customers can generally expect shipping or pickup information within 3–5 business days beginning the following Monday.

How long does it take to process my order?

After the weekly order window closes, please allow approximately 3–5 business days for production and fulfillment.

You’ll receive tracking information once your order ships or pickup instructions once your order is ready for local pickup.

Can I cancel my order?

Orders may be canceled while the current weekly order window is still open. Once the Saturday order window closes and your order enters production, it can no longer be canceled.

Can I customize a Doc’s Boutique product?

Doc’s Boutique products are sold as designed, including their colors, graphics, logos, and print locations.

Customization may be available for qualifying group orders of 12 or more pieces. Individual custom-printing requests can be placed directly through TShirt Envy.

Products, Sizing & Care

How do the clothes fit?

Fit varies by garment. Applicable product pages include garment-specific fit and sizing information.

Please review the size chart and product description before ordering, as made-to-order merchandise cannot be exchanged for a different size.

What materials are your products made from?

Materials vary by product. Each product description identifies the garment’s fabric composition and other relevant specifications, such as whether an item is 100% cotton, a cotton/polyester blend, or another material.

What printing methods do you use?

Print methods vary by design and garment. Doc’s Boutique may use Direct-to-Garment (DTG), Direct-to-Film (DTF), Screen Printing, or another appropriate decoration method depending on the product. Embroidery is currently only available for Group Orders.

When applicable, the print method will be identified in the product description so you know how your item is being produced before purchasing.

How should I care for my apparel?

For best results, wash decorated apparel inside out in cold water with a mild detergent. Do not use bleach. Tumble dry on low heat and avoid ironing directly over printed artwork.

If ironing is necessary, turn the garment inside out before applying heat.

Shipping & Pickup

How much is shipping?

Available shipping options and rates are displayed at checkout.

Do you offer local pickup?

Yes. Local pickup is available at TShirt Envy in Tallahassee, Florida. You’ll receive pickup instructions once your order is ready.

Please do not arrive for pickup before receiving your ready-for-pickup notification.

Do you ship internationally?

Not at this time.

What happens if my package is lost or stolen?

If tracking indicates that your package is still in transit or appears to have been lost by the carrier, please contact us so we can help determine the appropriate next steps.

Once a package has been marked as delivered by the carrier, Doc’s Boutique is not responsible for packages that are subsequently lost or stolen.

Returns, Exchanges & Order Issues

What is your return and exchange policy?

Because Doc’s Boutique merchandise is made to order, all sales are final. We do not accept returns or exchanges for incorrect sizing, changes of mind, or other preference-based reasons.

Please review product details and sizing information carefully before placing your order.

What if I receive the wrong or a defective item?

If we made an error with your order or your item arrives damaged or defective, we’ll make it right at no additional cost.

Please contact Doc’s Boutique within 7 days of delivery with your order information and photos of the issue when applicable.

Group Orders

Planning an order for your class, section, line, organization, or other Marching “100” group? Review the requirements below, then submit a request for a quote.

Who can place a group order?

Group ordering is available for Marching “100” members organizing orders for groups such as freshman classes, sections, lines, organizations, and other affiliated member groups.

Group orders require a minimum of 12 pieces.

How far in advance should I place a group order?

Please submit your group-order request at least two weeks before your desired completion date whenever possible.

Faster turnaround may be available depending on the order specifications. Turnaround time affects pricing.

How long does a group order take?

Turnaround is based on your requested due date and the production schedule selected for your order.

Because group-order pricing is partially based on turnaround time, provide your required date when submitting the Group Order Request Form so an appropriate quote can be prepared.

Is there a rush fee for group orders?

Rush production may be available. Rather than using one flat rush fee, pricing is determined based on the requested turnaround, quantity, garments, artwork, and production requirements.

Any applicable rush costs will be included in your quote before payment.

How much do group orders cost?

Group orders are quoted separately from Doc’s Boutique retail merchandise.

Pricing depends on factors including quantity, garment selection, print specifications, number of print locations, artwork requirements, and turnaround time.

Complete the Group Order Request Form with as much information as possible to receive an accurate quote.

How does payment work for a group order?

Each group-order quote includes two payment options: group payment and individual ordering.

For group payment, one designated representative submits the complete order and payment in full. This option qualifies for quantity-based group pricing.

If your group prefers to have members pay individually, a private ordering link can be created for your group. Each person can place and pay for their own order during the designated ordering window. Individual purchases are priced at the individual rate rather than the quantity-based group rate.

When is payment due for a group order?

Group orders must be paid in full before production begins.

Can we provide our own design?

Yes. You may upload your own artwork when submitting a group-order request. Submitted artwork is subject to review and approval before production.

Design services may also be available for an additional charge if your group needs artwork created.

Can an existing Doc’s Boutique design be customized for our group?

Possibly. Existing Doc’s Boutique designs may be modified or repurposed for qualifying group orders of 12 or more pieces when appropriate.

Availability depends on the design, requested changes, and any applicable artwork or licensing requirements. Customization is not available for individual orders.

Start a Group Order